FAQ

FAQ

Most frequently asked questions and answers

Zen Lounge or the Zen App is a meditation and stress Relief app developed by Zen Lounge. The app is available for both Android and IOS phones. The Zen Music App  uses soothing and relaxing zen music The app was first launched online on Google Play Store and Apple Apps store in March 2020. Over 150,000 people use the app all over the world.

Zen Lounge has a free basic plan. Just download the app, set up your profile enjoy the app. The free package, however, comes with limited features. To unlock the full premium features of Zen Lounge, you need to add a payment method and subscribe to any of the paid plans.

You can enjoy the free plan for as long as you want. However, the paid version entitles you to a tree in your name and more trees as you continue meditation. You also get an access to a profile page which shows your contribution in reducing carbon emission.

No, Zen Lounge does not has a family plan as of now. The individual plans come at a nominal cost.

To upgrade your Zen Lounge subscription, go to settings and click on ‘Go premium’. Select your preferred higher subscription plan, and you will be upgraded to the chosen method.

To upgrade your Zen Lounge subscription, go to settings and click on ‘Go premium’. Select your preferred higher subscription plan, and you will be upgraded to the chosen method.

To cancel your subscription, please follow the following steps:

For Apple IOS

  1. Open Settings, and then tap iTunes & App
  2. Tap your AppleID at the top.
  3. Tap View AppleID and sign in if prompted.
  4. Tap Subscriptions.
  5. Find and tap the subscription you would like to cancel. …
  6. Choose CancelSubscription (iOS 10) or turn off Automatic Renewal.

For Google Play Android

  1. Go to play.google.com.
  2. Check if you’re signed in to the correct Google Account.
  3. At the left, click My subscriptions.
  4. Select the subscriptionthat you want to cancel.
  5. Click Manage. Cancel subscription.
  6. Within the confirmation pop-up, click Yes.

Zen Lounge helps you to relax and meditate by creating the perfect ambiance to put you in the mood for aeration of the mind.

There are choices for music from Meditation, Moods, Ambient and Relaxation. Once you select a music you can add 3 more sounds to it. You can then fix a duration for listening to it after which it shuts off automatically.

It comes with various relaxing music and soothing sounds that put your mind in a peaceful realm ideal for meditation, sleep, and all-around serenity.

The Zen Lounge App is used for meditation, stress and anxiety relief, sleep, and relaxation. It contains different soothing nature and musical sounds that can help soothe your nerves, relieve stress, and increase concentration. These peaceful sounds not only help in meditation, sleep, and relaxation. They also increase productivity during work hours by shutting out every distraction and channeling your mind to focus on work.

By logging in to the app, you will access the premium features and personalize your Zen Lounge Experience. You will see your profile page with actual progress in your zen levels, and get personalized recommendation. All your data will be stored and you can retrieve then even after you change your handset. Logging in also lets you make in-app purchases, get all the sounds, and unlock new stages during your app usage.

Zen Lounge imports your public profile from Google or Facebook to create your Zen Lounge profile. We collect information like your name, gender, profile picture, and age. We only collect information that you’ve shared publicly on these platforms, so we do not infringe on your privacy or share your private information with any third party.

Launch the Zen Lounge app on the first page, select a mood, and start playing the sound for that mood. Click on the plus sign embedded on the music icon on the upper-center-right of the screen.  Next, a variety of sounds will pop up. For instance, you will see icons like birs, flowing river, guitar, sea waves, bell, thunderstorm, etc. Select the sounds you want to add to the one already playing in the background, and you’ll be able to make your personal mix. Next, adjust the volume for each sound, set the timer and enjoy your own melody!

To set a daily timer, click on the three horizontal bars at the top left of the home screen, scroll down and select “Set timer.” Toggle the timers to set a convenient time when you will meditate daily.

To set a timer while listening, click on the circular icon by the right side of the timer. An electronic clock will pop up. Holding the big blue dot, drag the timer to your desired duration, and click on “save.”

To add sound to the music, click on the “add music” icon by the left hand of the screen. Choose your preferred sounds. You can choose up to three sounds to add to your music.

To balance the mix, after adding your sound, adjust the equalizers next to the sounds you added. You can also adjust or complete turn off the main music and just listen to sounds. Toggle the equalizers to increase or reduce a particular sound till you get a balanced mix.

Locked icons are placed on tracks that are part of the Premium membership. To unlock those tracks, subscribe for a premium plan or upgrade your current plan. However, you can listen to any premium track after you see a short reward video advertisement. The track will play once the video completes.

Ads are our company’s way of generating revenue to maintain the app and engage in our other humanitarian activities to improve the planet. You may see ads pop up when you click a locked app. You can choose to watch the ad to the end, to continue listening to the locked track, or close it.  It is not a glitch, and an ad-free option is also available.

To enjoy an ad-free experience on Zen Lounge, click on the three horizontal lines by the top left of the screen. Scroll down and click on “Go Premium.” Subscribe and pay for the ad-free premium versions.

Zen levels are a measure of how much you have mastered the art of meditation. As you meditate on the Zen Lounge app, the app records your usage and consistency and moves you from one Zen level to another.

To check your Zen levels, log into the app and click on the upper left. Then click the profile button. It will show your Zen level and your profile badge. You can share it on social media also.

There is no limit to the duration of time you should meditate in a day, however most are of the opinion that a duration of 20 minutes is good for beginners. The Zen Lounge app has a default timing of fifteen minutes, but you can increase it by setting duration or reduce it by ending your meditation at any time.

To send feedback, click on the horizontal bars by the upper right of the home screen. Scroll down to “feedback,” click on it, and then you can mail your feedback to us.

As a premium member, you will get access to all Zen Lounge’s functions, including all tracks, an ad-free experience, and other premium content. Plus a Tree will be planted in your nail and certificate mailed to you. more trees will be planted once cross zen levels.

We plant trees in many parts of the world, in association with One Tree Planted – an NGO based in Vermont , USA.

Yes, you can. However, we test every track for suitability and then if it passes our examination and is relevant for the purpose of the app we will sure include it. Simply let us know using the feedback button.

To share your status or levels, sign in and check your status or levels by clicking on the bar by the top left and scrolling down to Profile or Status. After seeing your status, click on “Share” and select the social media on which you want to share it.

Yes, you can join a Zen Lounge community to improve your Zen Lounge experience and share your journey with others. Click to join the Zen Lounge community on Reddit or Facebook.

To contact us on issues not listed here, leave feedback from the app sidebar, or send us a mail clicking here stating the issue and your user ID. If it is a technical issue do not forget to mention your phone model, platform (IOS or Android) and app version No.

Zen Lounge uses background sounds to put users’ minds into a state of serenity. It comes with different background sound options ranging from natural sounds to soothing melodic tunes and sounds of animals. Listening to these sounds opens your mind and draws it closer to nature, making it easier for you to let go of your thoughts and enjoy a peaceful time.

You can meditate with Zen Lounge for as long as 20 minutes and even more. The Zen master believes that 20 minutes is enough time to drop all the stressors on your mind and body, connect with your inner spirit and absorb the peace in the new realm in which Zen Lounge puts you.

Yes, you can. There are no fixed rules for meditation. No matter your location or posture, you can meditate with Zen Lounge. All you need to do is turn on the app, choose a mood

You can use Zen Lounge for as long as you want to. It is, however, recommended that you create time to meditate daily. Hence it is necessary to use this app every day to achieve your meditation goals.

You will need Photoshop preferably version CS6 and newer.

Have questions not covered here?

Please use the contact form and send us your question. We will try to get back to you as soon as possible.

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